FAQs

Find answer for frequently asked questions about airport procedure, facilities and services and so on.

LUGGAGE

The Baggage Storage Service is located inside the glass building, situated in the parking lot. For further instructions, please dial the hotline number +84388849900.
You can find more detailed information on the map (view map).

A1: The repacking and baggage weighing areas are located in the Check-in Hall A&B, next to the Information Desks, on the second floor:

- Check-in Hall A (view map)

- Check-in Hall B (view map)

A2: Another repacking and baggage weighing area can be found on the ground floor of the terminal:

- Location 1 (view map)

- Location 2 (view map)

When your hold luggage is lost, delayed or damaged, please locate the Baggage Enquiries Counter, positioned in the restricted area for arrivals, near the Baggage Claim No.1,
You can find more detailed information on the map (view map).

Please contact the security staff or Information staff for further information.

 

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