Operations Department

The Operations Department is the center of all activities, where we manage, coordinate, and ensure that all terminal processes run smoothly and efficiently. With a team of highly experienced staff, rigorously trained to handle emergencies and unforeseen situations, we are always ready to respond swiftly and effectively, from coordinating operational logistics to resolving any issues that arise, ensuring passengers always feel safe and well taken care of.

By using modern technology and advanced information management systems, we are able to optimize resource allocation and operational efficiency. This not only enhances workflows but also improves the passenger experience at Da Nang International Terminal.

One standout feature of the Operations Department is our energetic and committed Helper team. These young professionals act as the “companions” of passengers, offering assistance with everything from flight information and transit help to managing unexpected issues. Their crucial role ensures a smooth and enjoyable experience for every traveler who comes through the terminal.

By joining the Operations Department, you will work in a professional, fast-paced environment that is both challenging and rewarding. You will have the opportunity to collaborate with a passionate team, all dedicated to creating memorable experiences for passengers at Da Nang International Terminal.

 

 

 

Technical Department

For us, the Technical Department is seen as the core force that ensures all systems, infrastructure, and equipment operate safely and stably. With the mission of optimizing operations, the department is proactive in managing, maintaining, and monitoring essential systems, including electrical, water, ventilation, and air conditioning systems, as well as specific terminal equipment like check-in counters, baggage conveyors, and passenger boarding bridges. We are committed to executing every task with the highest safety and precision standards.

By staying ahead of technological advancements and constantly improving our processes, the Technical Department not only ensures operational continuity but also plays a critical role in enhancing the overall quality of services provided at the terminal.

Our working environment is built on professionalism and innovation. We encourage creativity and professional development, giving staff the opportunity to continuously learn and apply new technologies. Joining the Technical Department is an opportunity to grow with us and contribute to the long-term success of Da Nang International Terminal.

 

 

 

Communication & Public Relations Department

At the Communication & Public Relations Department, we play a key role in connecting Da Nang International Terminal with the community and building the terminal’s brand image. We also represent the terminal’s values and commitment to delivering the highest quality services.

Our team consists of talented and creative individuals who are always ready to innovate. By sharing stories about the terminal, we ensure that our messages resonate with passengers and the broader community. With a keen understanding of modern communication trends and technologies, the Communication & Public RelationsDepartment constantly seeks creative solutions to effectively engage and leave a positive impression on diverse audiences.

We use a variety of communication channels, including social media and websites, to interact with passengers and the community. Most importantly, we listen to customer feedback to continuously improve our services and enhance the passenger experience.

When you join the Communication & Public Relations Department, you will work in an inspiring and creative environment. This is the perfect role for those passionate about media, events, and public relations, with opportunities to develop skills in communication, event planning, and brand building. Together, we lasting connections, spread positive messages, and contribute to delivering an exceptional experience for passengers at Da Nang International Terminal.

 

 

 

Passenger Service Department - CIP Lounges

Our CIP Lounge services are among the best in the industry, proudly recognized with a 5-star rating from Skytrax for international terminal lounges. With an area of 1287m² dedicated to two CIP Lounges, Orchid 1 and Orchid 2, are fully equipped with a wide range of amenities, offering a luxurious and modern atmosphere. Our lounges feature an extensive menu, elegantly presented, with a variety of Western, Asian, vegetarian, and non-vegetarian dishes.

However, what leaves the most lasting impression is the personalized service provided by our Passenger Services staff at the CIP lounges. The moment passengers step inside, they are warmly greeted by our reception staff, creating a welcoming and familiar environment. The comfort of the lounge facilities, combined with attentive, thoughtful service, makes passengers feel as though they are close to home.

If you enjoy working in a dynamic, international setting and seek opportunities for personal growth, working at the CIP lounges will not only enrich your own experience but also bring smiles and comfort to every passenger who uses our services.

 

 

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